Level 3 NCFE Introductory Diploma in Travel & Tourism

Throughout this course, you will explore the wide range of career pathways within the travel and tourism industry. You’ll develop valuable customer service, communication and teamwork skills while gaining an understanding of sustainable tourism and current industry trends. You will also build confidence for future employment through CV development and interview practice.

To qualify for this course, you will need a minimum of: 2 GCSEs at grade 4-9 (including English and maths) and a Level 2 Diploma in Travel and Tourism.

• Explore the different sectors and career pathways within the UK travel and tourism industry and learn how it has evolved over time
• Understand the customer service journey in a range of travel and tourism organisations
• Build your customer service and team work skills
• Prepare for a career in the industry by analysing employment opportunities and trends
• Create your own CV and practice your interview skills for your chosen career pathway
• Deepen your knowledge on the roles and responsibilities of airline cabin crew
• Understand the recruitment process for airline cabin crew
• Learn about the positive and negative impacts of tourism and what strategies are used to promote sustainable tourism
• Understand the operations behind airports and airline organisations
• Gain a greater insight into aviation communications and understand the difference between ICAO and IATA codes 
• Explore the health and safety regulations that shape the aviation industry and examine real-life cases of non-compliance and the consequences that followed

Students are required to purchase and wear a set uniform, this includes a scarf and badge which can be purchased for £15. Students are responsible for providing their own shirts and skirts or trousers. Upon enrolment, you will be advised on how and where to purchase any uniform you may need.

Students are also allocated a certain amount of free printing,  after which a small fee will be incurred. You can purchase more printing credits on our online store, which can be found here.

There are also a variety of trips that are scheduled throughout the year, more information on the costs of these trips can be discussed at enrolment.

Upon successful completion of this course, students can head into higher education and progress to degrees in Travel and Tourism, air transport and operations or hospitality management. Learners can also apply to a range of entry level roles such as: cabin crew member, airline customer service or tour operator.