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Course Detail | Brooklands College

Level 2 City & Guilds Diploma in Aviation Environment

If you dream of working in an exciting and challenging role at the Airport then this course is just the ticket.

  • About
  • Facilities
  • Course Details
  • Entry Requirements
  • Progression
  • Start dates
  • Apply Now


Subject Area: Aviation, Travel & Tourism
Suitable for: School Leavers
Campus: Weybridge

About this course

If you dream of working in an exciting and challenging role at the Airport then this course is just the ticket. You will have the chance to learn, develop and practise the skills required for roles such as Customer Service Agent, Aircraft Dispatcher, Check In Agent, Baggage Handling and Aircraft Marshalling.


Where will I be studying?

At Brooklands College we have a team of dedicated, experienced staff with vast travel industry experience. Our students enjoy classes in our dedicated tourism and cabin crew/aviation rooms. Over the duration of your course you will learn everything you need to know to have a successful start in industry. You also have the opportunity to experience the industry first hand, putting into practice what you have learned in the classroom during assessments on our fantastic day trips and residential visits.

Course Details

What modules are covered?

Year 1: Level 2 Diploma Aviation Environment

Aviation security

Health and safety within aviation

Airport check in services

Aviation communications

Aircraft boarding and arrival services

Airport baggage processing

Loading and unloading of aircraft

Airport baggage facilities

Aircraft Load Instruction Reports

Aviation passengers with special requirements

Support Flight Operations

Aircraft marshalling

Aircraft dispatch process


Additional qualification for the Level 2 Diploma

You will also participate in GCSE re-sit or Functional Skills for English and Maths if you achieved lower than a 4 in your GCSE exams.

1 week of work experience, day trips to Travel and Tourism establishments and an optional residential visit.


Who is the course suitable for?

This course is designed for those who have a keen interest in working in the Airport.

How is the course assessed?

This qualification is achieved through a combination of course work, in class tests, role plays, presentations, work experience and airport visits.

Are there any extra costs?

You will need to pay approximately £100 for day trips for the year and there will be an optional residential trip, which will cost approximately £300. Your tutor will provide details of these at the start of the course.  

Students are allocated a certain amount of free printing, after which a small fee will be incurred.


Entry Requirements

What qualifications will I need?

5 GCSE passes including 2 GCSE passes at Grade 4 and above 


Next Steps

On completion of this course you can progress to Level 3 Travel & Tourism to further develop your knowledge and skills or perhaps apply for a role at Heathrow or Gatwick Airport.

Examples and approximate starting salaries of job roles that students on this course may go into include:  Ramp & baggage Agent £22,000, Ground Handling Agent £18,000, Aircraft Dispatcher £20,000

Start dates

Reference Campus Start
TT05084/232301 Weybridge 04/09/2023
Apply Now
Emma & Nicole Travel & Tourism

Former students Emma and Nicole both studied Level 3 Travel & Tourism at Brooklands College. They are now proud to work at Heathrow Airport for Virgin Atlantic.   Read more

Contact Us

Brooklands College Weybridge Campus

Heath Road, Weybridge, Surrey KT13 8TT

Brooklands College Ashford Campus

Stanwell Road, Ashford TW15 3DU