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Digital Support Services

The purpose of the level 3 technical qualification is to ensure students have the knowledge and skills needed to progress into skilled employment or higher level technical training in Digital Support Services.

Entry Requirements

5 GCSEs at grade 4 or above including English and Maths


Based at our Weybridge Campus, you will have access to industry standard labs, equipment and classrooms and will be taught by our industry qualified and experienced teaching team.

Course Details

Year 1- Core component: This is divided into 12 route core elements, 3 pathway core elements and 4 core skills, all of which indicate the relevant knowledge and understanding of concepts, theories and principles relevant to all occupations within digital support services for the digital sector including;

Business context

Culture and Communication

Fault analysis


Digital Analysis




Testing and tools

The first year is assessed by two externally set Core examinations and an Employer Set Project.

Paper A – Business Context, Culture, Diversity, Learning and Planning

Paper B – Digital Support, Tools, Security, Data

Employer-set project

Year 2- Occupational specialisms: Students will only complete one occupational specialism.

• Digital Infrastructure

• Network Cabling

• Digital Support

The occupational specialisms are divided into performance outcomes, each of which indicates the knowledge and skills required to enable students to achieve threshold competence in the chosen occupational specialism. These performance outcomes are all externally assessed through synoptic assignments, in which the student will be expected to demonstrate required knowledge and skills. 

This provides students with knowledge and skills required to enter employment or further study in the specific occupational area.

Students are required to take part in a substantial industry placement that runs for a minimum of 315 hours (45 days) overall and will therefore give students practical insights into their sector and an opportunity to embed the knowledge and skills learned in the classroom.


This technical qualification will support students onto a range of progression routes including employment, higher education and higher apprenticeships.

Start dates

September 2023

Duration: 2 year

Mode – full-time

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Brooklands College Weybridge Campus

Heath Road, Weybridge, Surrey KT13 8TT

Brooklands College Ashford Campus

Stanwell Road, Ashford TW15 3DU